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Frequently Asked Questions

Everything you need to know about our handcrafted incense, wholesale loban, burning time, bulk orders, and shipping from Surat, Gujarat.

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Common Questions & Answers

Search by keyword or select a category below to find quick answers about our products, manufacturing, and wholesale policies.

At Sourish Agarbati, we follow three generations of traditional incense craft. Every stick and dhoop cone is made using genuine natural ingredients:

  • Natural Botanical Resins: Pure gum loban (benzoin resin) and therapeutic gugal.
  • Herbal Powders & Sandalwood: Finely ground aromatic wood powders, camphor, and herbal blends.
  • Pure Essential Oils: High-grade floral and oriental attar essences such as Chandan, Mogra, Rose, Jasmine, Lavender, and Oudh.
  • 100% Charcoal-Free: We never use harmful chemical binders, artificial burning accelerators, or toxic black charcoal fillers.

This guarantees an authentic spiritual aroma that cleanses the air and uplifts your senses.

Yes, absolutely. Because our products are formulated with pure botanicals and devoid of harsh synthetic charcoal, they produce smooth, white aromatic smoke that doesn't cause throat irritation, breathing heaviness, or dark residue on temple walls.

They are safe for daily use during morning prayer, evening Aarti, yoga practices, meditation, and in air-conditioned living spaces with normal room ventilation.

Burn times vary slightly depending on ambient airflow and stick thickness:

  • Standard Handcrafted Agarbatti Sticks: Approximately 45 to 60 minutes of steady, uniform burning.
  • Gugal & Chandan Dhoop Sticks: Approximately 35 to 45 minutes with intense, slow-releasing fragrance.
  • Backflow Dhoop Cones: Approximately 25 to 35 minutes of continuous cascading smoke effect.

Even after the flame and ember have completed burning, the natural fragrance continues to linger pleasantly in the room for several hours.

Backflow Dhoop Cones are specially designed incense cones with an internal hollow channel running through their core. Unlike regular cones where smoke rises upwards into the air:

  • As the cone burns, smoke cools inside the central chamber, making it denser than the surrounding warm air.
  • When positioned over the hole of a decorative backflow burner, the aromatic smoke flows smoothly downward like a picturesque waterfall into the burner base.

We offer popular fragrances like Chandan, Gulab, Mogra, Lavender, and Firdous backflow cones, which are widely popular for gifting, home décor, and stress relief.

Yes. Wholesale supply of authentic natural gum loban (Sambrani / Benzoin) and premium hand-rolled gugal dhoop sticks is one of our primary specialties. We supply retail shops, religious stores, temple trusts, and distributors across Gujarat and across India.

Our loban is graded for purity and high oil content, providing the rich, authentic temple aroma that purifying rituals demand. Explore our wholesale specifications on our Wholesale Catalog page.

We work flexibly with retailers of all sizes, from local puja shops to large regional distributors:

  • Packaged Wholesale Items: Generally starts from 1 Master Carton (e.g., 20–50 dozen boxes depending on item).
  • Bulk Loban / Dhoop: Minimum orders start from 20 kg to 50 kg.
  • Trial / Sample Orders: Sample variety cartons are available for verified businesses looking to evaluate fragrance quality and burn-time before committing to full container orders.

Contact our wholesale sales desk via WhatsApp at +91 98250 58450 for our current wholesale price list.

Yes. We offer custom manufacturing and packaging support:

  • Festival Gift Hampers: Tailored sets for Diwali, Navratri, Ganesh Utsav, and corporate Diwali gifting.
  • Temple Supply Packaging: Large economical zipper pouches and tins designed for daily temple rituals.
  • Custom Fragrance Blends: Exclusive blends developed for retail chains with minimum bulk commitments.

Talk to our team about your custom packaging requirements via our Contact Us page.

Individual customers and households can easily buy Sourish products through multiple trusted channels:

  • Amazon India: Check our official listings on Amazon for Metallic Agarbatti, Dhoop sticks, and Backflow Cones.
  • Flipkart: Buy genuine Sourish packs with quick doorstep delivery.
  • Direct WhatsApp Order: Browse our Products page and tap the Amazon, Flipkart, or "Order on WhatsApp" button for direct factory shipping.

We designed an intuitive Pooja Samagri Checklist tool to make ritual shopping hassle-free:

  1. Visit the Pooja Samagri page on our website.
  2. Tick the items you need (e.g. Roli, Moli, White Sandalwood, Camphor, Cloves, Cotton wicks, Gopi Chandan, Ashtagandha, Supari, etc.).
  3. Adjust the quantity (+ / -) for each item as per your ritual requirements.
  4. Click the green "Send List on WhatsApp" button. The tool automatically formats a neat list and opens WhatsApp to send directly to our Surat shop for immediate packing and dispatch.

We warmly welcome retail customers, temple priests, and wholesale partners to visit us:

Physical Address:
Sourish Agarbati Works,
D20, Mark Point, Dindoli, Surat, Gujarat 394210, India.
(Easily accessible from Surat Railway Station & Ring Road)

Working Hours:
Monday to Saturday: 9:30 AM to 7:30 PM.
Closed on Sundays & major national holidays.

You can locate our workshop directly on Google Maps via the interactive map on our Contact Us page.

Yes, we have reliable pan-India logistics arrangements:

  • Within Gujarat (Surat, Ahmedabad, Vadodara, Rajkot, Bhavnagar, Jamnagar, etc.): Fast delivery typically within 24 to 48 hours via regional transport and couriers.
  • Across India (Maharashtra, Rajasthan, Delhi-NCR, Karnataka, Tamil Nadu, etc.): Surface cargo and express courier delivery within 3 to 6 business days with tracking provided upon dispatch.
  • Bulk consignments are packed with moisture-resistant multi-ply corrugated boxes to ensure items reach you in factory-fresh condition.

You can connect directly with our founder and management desk through any of the following channels:

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Whether you need advice on picking the right fragrance, bulk order quotes, or temple supply consignments, our friendly team in Surat is just a message away.